T&C | Diabetes Take Control

Terms and Conditions of Sale

1. Introduction

These Terms and Conditions (“Terms”) govern the provision and sale of online workshops and courses (the “Services”) by Diabetes Take Control (“we,” “us,” or “our”) to you, the customer (“you” or “the Buyer”). By enrolling in or purchasing our Services, you agree to be bound by these Terms.

2. Formation of Contract

A legally binding contract shall be deemed to have been made between you and us upon our issuance of a confirmation email following your submission of a valid order and receipt of payment.

3. Pricing and Payment

3.1 All prices are stated in British Pounds Sterling (GBP) and include Value Added Tax (VAT) where applicable.

3.2 Payment must be received in full prior to the provision of any Services.

3.3 We accept payment via [list of accepted payment methods].

3.4 Failure to make payment may result in cancellation of the order and denial of access to the Services.

4. Provision of Services

4.1 Access to the Services will be provided following successful payment. Access details will be communicated via email.

4.2 You undertake not to share, distribute, or disclose access credentials or course materials to any third party.

4.3 We reserve the right to suspend or terminate access if these Terms are breached.

5. Cancellation and Refund Policy

5.1 You may cancel your order within 14 calendar days from the date of purchase, provided that you have not accessed the Service, in which case a full refund will be issued.

5.2 If you have commenced use of the Service, no refunds shall be granted except at our sole discretion.

5.3 All refund requests must be submitted in writing to [contact email].

6. Intellectual Property Rights

6.1 All content, materials, trademarks, and intellectual property associated with the Services are owned by or licensed to us.

6.2 You are granted a limited, non-transferable license to access and use the content solely for personal, non-commercial purposes.

6.3 Unauthorized reproduction, distribution, or commercial use of our content is strictly prohibited.

7. Limitation of Liability

7.1 While we endeavor to provide accurate and effective Services, we make no guarantees regarding outcomes or results.

7.2 Our liability shall be limited to the amount paid by you for the Services.

7.3 We shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our Services.

8. Data Protection

8.1 We process your personal data in accordance with our Privacy Policy..

8.2 By purchasing our Services, you consent to such processing.

9. Force Majeure

Neither party shall be liable for any failure or delay in performance resulting from causes beyond their reasonable control, including but not limited to acts of God, government actions, or technical failures.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Information

For any inquiries regarding these Terms, please contact us at:

Diabetes Take Control

Simon McKee

367 Fulham Palace Road

SW66TA London - UK

simon@diabetestakecontrol.com

+44 7947 805854

-------------------------------

Return and Refund Policy

1. Overview

At Diabetes Take Control, we strive to provide high-quality online workshops and courses. Please read our Return and Refund Policy carefully to understand your rights and options.

2. Cancellation Period and Refund Eligibility

2.1 You have the right to cancel your purchase within 14 calendar days from the date of payment (“Cooling-Off Period”).

2.2 To be eligible for a full refund during this period, you must not have accessed or started the Service.

2.3 If you have accessed the Service (e.g., started a course or workshop), the right to cancel and receive a refund is waived, except at our sole discretion.

3. How to Cancel

To cancel your order within the Cooling-Off Period, please contact us in writing at simon@diabetestakecontrol.com with your order details and cancellation request.

4. Refund Process

4.1 Once your cancellation request is received and verified, we will process your refund within 14 working days.

4.2 Refunds will be issued using the same payment method used for the original purchase.

4.3 We reserve the right to withhold refunds if the terms outlined in this policy are not met.

5. Exceptions

Due to the nature of digital content and online services, we generally do not offer refunds once the Service has been accessed or delivered, except in cases of technical issues or exceptional circumstances, which will be reviewed on a case-by-case basis.

6. Technical Issues

If you experience any technical problems accessing the Service, please contact us immediately at [contact email] so we can assist you.

7. Contact Information